PLEASE READ ALL THE DETAILS BELOW - VERY IMPORTANT INFORMATION:
Requirements:
- We can only set up if the inflatable IS to be set up in a private garden, on private land, or a hall / community centre. We will NOT set up in shared garden areas, or public spaces such as outside a block of flats/council land.
- Please ensure we have adequate space to park our large van close by, or on your driveway. Ensure all access routes are clear for us to trolley in the inflatable.
- Ensure the space for the castle and soft play is large enough. You must be able to meet the minimum operational space required. Plus no obstacles in front of where the inflatables will be set up. Such as flower pots, posts, washing lines, decking, walls - anything protruding or hard. If in doubt contact us.
- Adequate Electricity within 50 meters.
YOU WILL STILL BE CHARGED FULL PRICE IF WE ARRIVE BUT CANNOT SET UP BECAUSE ALL THESE REQUIREMENTS HAVE NOT BEEN MET.
Delivery Procedure:
- Remaining Balance must be paid in CASH on delivery. Or bank transfer a few days beforehand.
- No children near us during set up or collection.
- We will set up the soft play or inflatables safely, and clean where required.
- The inflatables may need time to dry after cleaning. Keep Children (and Animals) well away from the sprayed areas until fully dried.
- By booking you agree to our Terms and Conditions of Hire (Rules and Regulations to follow during hire)
Collection Process:
- Please ensure the same rules are followed during collection. Keep all access routes clear, and ensure we have a parking space for our van.
- Please ensure equipment is inflated for collection. You must also ensure there are no leaves, dirt or debris etc.
Payment Information:
- Booking Payment to confirm booking. Non refundable charge covers admin, booking system, website etc. If your event or party is cancelled due to Covid restrictions changing, illness, weather or any other reason the booking fee is still non refundable - please only book if you agree to this.
- This is non refundable after payment. If the event does not go ahead due to yourselves cancelling or if not due to bad weather the payment is non refundable and cannot be transferred to another date. Cancellation for any other reason = Within 28 days of the event date requires payment 50% of the full remaining fee. Within 14 days of the Event date requires full payment of the agreed fee. Payment later than 30 days, £5.00 per day late fee.
- Regular terms apply for bad weather cancellations. Booking fee can be moved to booking within 6 months.
- Balance to be paid CASH on DELIVERY BEFORE SET UP. Or bank transfer as described above.